In light of ongoing concerns about the spread of the COVID-19 coronavirus and in an effort to keep patients, residents and their families safe, Blount Memorial Hospital has put into place new policies for its MorningView Village Senior Community and Transitional Care Center at MorningView Village.
In accordance with guidelines issued by the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid Services (CMS) and the Tennessee Department of Health, Blount Memorial is immediately beginning implementation of the following actions:
Transitional Care Center at MorningView Village – At this time, Blount Memorial is requesting that family and friends of patients currently at the Transitional Care Center do not visit and will be limiting all visitors to the facility to those deemed absolutely necessary based on patient needs. Signs have been posted at the facility’s entryway doors to notify visitors of this policy, and patients and family members were notified of these changes beginning Wednesday, March 11, 2020. Visitors who need to come into the building, including Blount Memorial staff, will be screened prior to entering.Keeping patients connected with loved ones is incredibly important. Blount Memorial is encouraging family members and friends to stay in contact with patients via telephone, text, social media or video chat. Transitional Care Center staff also are working to secure tablet devices to assist patients with maintaining contact with family members through outlets such as Facetime and Skype. Transitional Care Center staff also will be making daily calls to an appointed family contact person to provide updates on each patient’s status, and will notify that person immediately if their loved one requires emergency care. The Transitional Care Center can be reached by phone between the hours of 8 a.m. – 5 p.m., Monday through Friday at 865-273-8326.
MorningView Village Senior Community – As with the Transitional Care Center at MorningView Village, Blount Memorial also is requesting that family and friends of residents currently living at the MorningView Village Senior Community do not visit the facility, and will be limiting all visitors to the facility to those deemed absolutely necessary. Signs have been posted at the facility’s entryway doors to notify visitors of this policy, and residents and family members were notified of these changes beginning Wednesday, March 11, 2020. Visitors who need to come into the building, including Blount Memorial staff, will be screened prior to entering. Friends and family members who believe a visit is absolutely necessary are asked to contact the Senior Community’s administrators beforehand by calling 865-980-6000. Blount Memorial also is cancelling planned outings for MorningView Village Senior Community’s independent living residents and encouraging them to remain on campus, with the exception of routine doctor visits. Senior Community staff members will be assisting residents with getting items such as groceries and prescription refills. Blount Memorial is encouraging family members and friends to stay in contact with patients via telephone, text, social media or video chat. Staff members will notify residents’ family members directly in event of emergency.
“We definitely understand that these new policies may create frustrations,” said Blount Memorial chief medical officer Dr. Harold Naramore. “However, these measures are being put in place not only to prevent the spread of the coronavirus, but also to keep some of the people most at-risk for it, and other respiratory complications, safe. It is our goal – now and always – to make sure our patients and residents are protected from harm and have safe environments in which to live and recover,” Naramore said.